Terms of Service

Last Updated: July 7, 2026

Welcome to LUMO. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from LUMO, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if incorrect pricing or product information has been displayed.

Prices are listed in U.S. Dollars (USD) unless otherwise stated.

4. Orders

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, unauthorized transactions, pricing errors, or product availability.

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. An order is accepted only after it has been processed and shipped.

5. Payment

All payments are processed securely through trusted third-party payment providers. We do not store your payment card information.

By placing an order, you represent that you are authorized to use the payment method provided.

6. Shipping

Shipping times provided on our website are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

LUMO is not responsible for delays caused by shipping carriers once an order has been dispatched.

7. Returns and Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, icons, and website design, is the property of LUMO or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to gain unauthorized access to our systems.

• Upload malicious software or harmful code.

• Interfere with the operation or security of the website.

• Violate any applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by law, LUMO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, except where required by law.

We do not guarantee uninterrupted access to our website or that the website will always be error-free.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

LUMO Customer Support

Email: saapmart611@gmail.com